Loyalty Program
We value customers who come back to us for future orders. If you have purchased from Chep Meds USA before, you may be able to request special pricing on repeat or larger orders.
How the Program Works
Our loyalty program is handled individually rather than through a points or rewards system. Instead of collecting points, returning customers can ask our support team whether special pricing is available for a specific repeat order or bulk purchase.
Each request is reviewed on a case-by-case basis, so eligibility and pricing may vary depending on the order details and product availability.
Who Can Request Special Pricing
This option is for existing customers who have placed an order with Chep Meds USA before. If you are returning to reorder a medicine you have purchased from us previously, or you are placing a larger order, you may contact support to ask about possible savings.
What Information to Send
To help us review your request quickly, include your previous order number when you write to us. This lets our team locate your order history and understand what you are looking to reorder.
Please also mention the products and quantities you want, so we can check whether special pricing can be offered.
How to Contact Support
Send your request to support@chepmedsusa.com. Our team will review your message and reply with the available options if your order qualifies for a special price.
You can also reach us by phone or text at +1 (256) 921-3690 if you need help with an existing order inquiry.
Important Notes
Special pricing is not guaranteed and is offered only when available. We do not use a points system, membership tiers, or automatic discounts for all repeat purchases.
As with all Chep Meds USA orders, prescriptions are required for prescription medicines, and we only serve customers in the United States, United Kingdom, Canada, and Australia.